Frequently Asked Questions

We know that sometimes you want to do a bit of research before you pick up the phone. Here you can find some of the answers to questions we frequently get asked, for anything else just give us a bell!

Commercial Projects 01

Do you supply proposals for large projects?

Absolutely, we have a team of highly skilled estimators and project managers that can make sure you are getting exactly what you want.

What’s your availability and lead time?

We have enough resources to be reactive and flexible with what works for the client

Can I talk to someone about a large project my entity is undertaking?

Absolutely, we recommend giving Trevor a call directly, that way we can iron out any challenges
together, quickly.
Call trevor now

Can you advise on lighting/electrical plans for my project?

Using experience we can go through several different options to cater for your budget to get exactly what you want.

Do you supply ongoing support for the maintenance of commercial electrical infrastructure?

Absolutely, we provide ongoing support for as long as needed

Residential Projects 02

Do you supply quotes for customers?

Yes we provide free no obligation competitive quotes with no hidden costs.

How long will my job take?

We give clear time indicators on quotes and make sure we are on time every time especially if it needs to be done by a certain date.

Do you work on new builds or existing properties?

Absolutely, we work with the customer or with builders to make sure the end result is exactly what the owner wanted.

Maintenance Projects 03

Help my lights and power won't work! Will you be able to help?

Yes, we have a team of registered electricians capable of fault finding around the clock.

What should I be budgeting for maintenance on my property every x year/s?

We provide preventive maintenance schedules that can be adapted to your budget and needs.

Need Assistance?

We’re on call 24/7 to help you with all your electrical needs.

We'd love to work with you

Whether you’re scoping a large commercial project or perfecting your home renovation electrical plan, you’ll be glad to know you’re in safe hands with Helix. Reach out to one of our expert electricians to ensure your next job is delivered to budget, no compromises.